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    General

    9 Articles in this category
    Written by STA Head Office
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    I have a safeguarding issue, who can I contact?

    STA has a dedicated safeguarding policy in place to deal with any safeguarding queries or concerns. This policy will provide you with appropriate information and details of who you can contact if needed. STA Safeguarding Policy View STA's Safeg...
    Written by STA Head Office

    How do I donate and support STA in it's charitable objectives?

    Today with more than 18,000 members, the Swimming Teachers’ Association (STA) is an independent educational charity that works to preserve human life through the teaching of swimming, lifesaving and survival techniques to people of all ages and abi...
    Written by STA Head Office

    How do I keep up to date with the latest news?

    Want to stay in the know about all things STA? See all the ways you can keep up to date with the latest news from STA below. News Articles Check out the latest news articles here . Signup to our mailing list Stay up-to-date with the latest ST...
    Written by STA Head Office

    How does STA make sure my data is secure?

    STA takes the safety and security of your information it collects very seriously and has a dedicated privacy policy in place which details all required information. This policy contains the following information: Who we are The types of informat...
    Written by STA Head Office

    I'm having issues logging into STA Online

    STA Online is the main portal available to all customers allowing access to all of STA's products and services. If you are having issues logging into STA Online it could be due to a number of different reasons, detailed below: Incorrect Email A...
    Written by STA Head Office

    How can I update my personal information with STA?

    It is important to keep STA up to date when your personal information changes, for the following reasons: To ensure you continue to receive communications; To enable any insurance policies you may have to remain valid; To minimise requests for y...
    Written by STA Head Office

    I want to make a complaint

    STA is committed to providing an efficient and high standard of service to all but are aware that there may be occasions that we do not meet both yours and our expectations. Everyone has the right to raise a complaint, and has appropriate policies ...
    Written by STA Head Office

    How do I contact STA?

    You can contact STA in the following ways: Contact Our Head Office 🎄🎄🎄 Festive Hours 🎄🎄🎄 STA's Head Office will be closed on Friday 22nd December 2023 for the festive period and will re-open as normal on Tuesday 2nd January 2024 at 8am. ...
    Written by STA Head Office

    What is my STA reference / membership number?

    Every customer gets assigned a reference number when they interact with one or more of STA's products and services. Customers may be required to enter this reference number when: Registering an account on STA Online; Accepting a course or online ...
    Written by STA Head Office